switch from
social intents.

the steps.

1. 01

   add spookat next to it

   Paste one line before </body>, or tell your agent “add spookat chat to my site”. Do it on a staging page first if two chat bubbles at once bother you.

2. 02

   pick where you answer

   Connect Slack or Discord, or use our inbox and its phone app. Send a test chat and answer it.

3. 03

   bring your words over

   Copy your greeting and your saved questions into the look page. Pick one of 8 styles and your color.

4. 04

   export what you need

   Chat History has every transcript, and the Chat Report exports them as CSV. Spookat doesn't import old chats: keep the export as your archive. source

5. 05

   remove Social Intents

   Social Intents is a snippet in your site's code, or added through a tag manager, a CMS plugin or a shared template. Delete it everywhere it was added. source

6. 06

   cancel their plan

   Check the renewal date first. Then you're paying for one chat, per site, with the whole team in it.

Social Intents's steps come from their own help pages, checked 2026-10-01. Their menus change: spot something outdated and we'll fix it.

what you leave behind.

Social Intents does things Spookat doesn't. If you rely on one of these, stay, or keep both.

• Answers from Microsoft Teams, Google Chat, Zoom and Webex, not only Slack.
• An AI chatbot on ChatGPT, Claude or Gemini, trained on your pages.
• WhatsApp and Facebook Messenger can land in the same channel.
• Office hours, and /livechat online and offline commands in Slack.

spookat vs social intents, side by side →