For online shops

Answer the size question. Keep the order.

Does it run small? Will it arrive by Friday? Shoppers ask before they pay. With Spookat your phone buzzes and you answer while they're still on the product page.

Join the waitlist. When your invite arrives: 14 days free, no card.

Where does your team answer?

Example: a shopper asks a clothing shop about a dress in the chat on its website. It reaches the shop's team where they answer (Slack, Discord or the Spookat app), two people from the team reply, and the shopper orders the dress.

A day with Spookat

A day at Linen & Co..

  1. Do you ship to Germany?

    AnnaWe do, it takes 3 to 4 days.

    An order from abroad

  2. Is the sage dress back in M?

    TomFriday. Want me to put one aside for you?

    Reserved for Friday

  3. Can I return it if it doesn't fit?

    AnnaOf course, within 30 days, and the return is on us.

    An order, no doubts left

  4. Does linen shrink in the wash?

    TomHalf a size at most. Wash it at 30° and it stays.

    Answered at 8:10, by email

What changes

Answer between two parcels.

  1. From the stockroom

    The app buzzes on your phone, so you answer while you pack, not when you're back at the desk.

  2. Gone? The answer still reaches them

    If they left their email, your reply lands in their inbox, from the Spookat Pro plan up.

  3. On the shop you already have

    Shopify, WordPress or Wix: nothing to rebuild, a few minutes to add.

The sale you never see.

Someone is ready to buy, but has one question. Nobody answers, so they close the tab and buy somewhere else. You never find out they were that close.

Do the math

What silence costs you.

Your numbers, not ours. We start with careful guesses, change them to yours.

Walking away every month

$600

12 orders a quick answer could keep

Spookat Pro costs $14.99 a month.

A guess, not a promise: every business is different.

Three steps. Nothing new to learn.

  1. Someone asks

    A small chat sits in the corner of your website, in your colors and in your visitor's language.

  2. Your phone buzzes

    The question lands where your team already is: Slack, Discord or the Spookat app. Anyone can pick it up.

  3. You answer. They buy.

    A real person, in seconds, while they're still on your website. Already gone? If they left their email, your answer reaches them there. From the Spookat Pro plan up.

Where you answer

Your phone is enough.

No Slack or Discord? You don't need them. Answer where it suits you, or mix all three: the visitor gets your reply either way.

Put the Spookat app on your phone

One minute, no app store. Sign in first, then add it from your browser: the app keeps you signed in.

  1. Sign in with Safari

    Open app.spookat.com in Safari and sign in. Did the sign-in link open inside your email app? Choose “Open in Safari”.

  2. Tap Share

    The square with an arrow, at the bottom of the screen on iPhone, at the top on iPad. Don't see it? Tap ⋯ first.

  3. Tap “Add to Home Screen”

    Scroll down a little if it isn't there. Then tap “Add”.

  4. Open Spookat and allow notifications

    Tap the new icon on your home screen, then “Allow”. Now your phone buzzes when someone writes.

Stuck? Write to hi@spookat.com and we'll walk you through it.

Your kind of business

Made for businesses like yours.

Where it goes

Works with the website you already have.

Nothing to rebuild. Pick what your website is made with.

Something else? It works on any website. Whoever built yours adds one line, in two minutes.

The apps aren't in the stores yet. Until then, whoever manages your website can add the chat by hand in two minutes. The details are on each page.

One question. One answer. One sale.

Less than one lost sale a month.

Add your whole team and every conversation, same price. Once your invite arrives, try it on your own website for 14 days, no card.

Spookat Starter

Regular price $9.99

$4.99

per website a month

  • Your whole team, no limit
  • Answer from the Spookat app, Slack or Discord
  • Eight looks to match your website
  • Conversations kept for 30 days
  • A small “powered by Spookat” link
Get early access

Spookat Pro

Our pick

Regular price $19.99

$14.99

per website a month

Everything before, plus:

  • Replies reach visitors by email after they leave, if they left their address
  • Answers from your own AI assistant, connected by your developer
  • Remove Spookat branding
  • Conversations kept for 90 days
Get early access

Spookat Agency

$49.99

per website a month

Everything before, plus:

  • Questions go to the right team channel, by language or page
  • Your own look, down to the last detail
  • Priority support: we answer you first
  • Conversations kept for 365 days
  • Live translation, coming soon
Get early access

Each extra website you pay us for directly: 30% off. Early-access price, yours for good.

Compare every plan

Why we made it.

We ran chat tools on a real business with real customers. They charged for every teammate and buried a simple conversation under features, tracking and analytics we never asked for. So we made the chat we wanted: just you and your customer, from your phone, for one fair price per website.

Kuba & Seba, who make Spookat

Before you ask.

No. If your team already uses Slack or Discord, questions land there. If not, the Spookat app on your phone buzzes when someone writes, and you answer right there.

Your team, in person. Spookat doesn't include an AI. If you or your developer have an AI assistant, it can answer too, from the Spookat Pro plan up, connected with a bit of code. It's always labelled as AI, and any teammate can step in.

The question waits in your inbox. When you reply, the visitor sees it in the chat, or by email if they left their address (from the Spookat Pro plan up).

If people ask you something before they buy or book, yes. Shops, workshops, guesthouses, salons, studios: any business with a website.

Whoever looks after your website adds it in a few minutes, or asks their AI assistant to do it. Then you connect Slack or Discord, or install the Spookat app on your phone.

Not for the chat: it sets no cookies. It also loads only when a visitor opens it, so your website stays as fast as it was.

Stop losing the sale to silence.

Ask your web team to add Spookat, or get early access yourself. 14 days free once your invite arrives.