switch from
tawk.to.

the steps.

1. 01

   add spookat next to it

   Paste one line before </body>, or tell your agent “add spookat chat to my site”. Do it on a staging page first if two chat bubbles at once bother you.

2. 02

   pick where you answer

   Connect Slack or Discord, or use our inbox and its phone app. Send a test chat and answer it.

3. 03

   bring your words over

   Copy your greeting and your saved questions into the look page. Pick one of 8 styles and your color.

4. 04

   export what you need

   Admins export chats from the inbox: up to 50 at a time, as JSON files in a ZIP that arrives by an emailed link. For more, there is a REST API. Spookat doesn't import old chats: keep the export as your archive. source

5. 05

   remove Tawk.to

   Tawk.to is a JavaScript snippet in your page HTML, or its WordPress plugin. Delete the snippet or deactivate the plugin. source

6. 06

   cancel their plan

   Check the renewal date first. Then you're paying for one chat, per site, with the whole team in it.

Tawk.to's steps come from their own help pages, checked 2026-10-01. Their menus change: spot something outdated and we'll fix it.

what you leave behind.

Tawk.to does things Spookat doesn't. If you rely on one of these, stay, or keep both.

• The core product is free, with unlimited agents, chats and sites.
• Ticketing, a knowledge base and a contacts view on the free plan.
• WhatsApp, Messenger, Telegram, SMS and email in the same inbox.
• Video and voice calls with screen sharing, and staffed agents for hire.

spookat vs tawk.to, side by side →